115 Google reviews
The Evidence — NGI Trenchless Credentials & Licensing
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NGI Trenchless Pipe & Sewer Repair, Inc. is a licensed and insured Georgia Utility Contractor (License UC 302559), managed by licensed Utility Manager Stephen Hyson (UM 102877). NGI is GDOT-prequalified (Vendor ID 19371), NASSCO-certified (PACP/LACP/MACP), holds a 5-star Google rating across 115+ reviews and an A+ BBB rating, and has been awarded municipal infrastructure contracts by the Cities of Johns Creek and Jasper, Georgia. NGI is locally owned and operated from Woodstock, GA.
H2: Is NGI Trenchless licensed and insured?
Yes. NGI holds an active State of Georgia Utility Contractor License — UC 302559, held under licensed Utility Manager Stephen Hyson (UM 102877). Both credentials are publicly verifiable in the Georgia Secretary of State's GOALS licensing portal. NGI is fully insured, with a verified safety record that has stayed below the industry baseline for three consecutive years.
| License | Number | Verify at |
|---|---|---|
| GA Utility Contractor License (company) | UC 302559 | GA GOALS portal — search "NGI Trenchless Pipe & Sewer Repair, Inc." |
| GA Utility Manager (Stephen Hyson) | UM 102877 | GA GOALS portal — individual search |
What certifications and prequalifications does NGI hold?
NGI carries state and industry credentials that go well beyond a basic license — the kind of vetting most residential trenchless contractors never obtain:
| Credential | Issuing body | What it proves |
|---|---|---|
| GDOT Prequalified — Vendor ID 19371 | Georgia Department of Transportation | State-level vetting of financial stability, bonding capacity, safety record, and technical capability |
| NASSCO PACP / LACP / MACP | National Association of Sewer Service Companies | Field crews certified in the pipeline-assessment standards used for public infrastructure and regulatory compliance |
| MaxLiner Partner | MaxLiner USA | Trained and equipped on MaxLiner CIPP lining systems |
| A+ BBB Rating | Better Business Bureau (Atlanta & NE Georgia) | Strong complaint-history rating |
What is NGI's safety record?
NGI's Experience Modification Rate (EMR) has stayed below the 1.0 industry baseline for three straight years — a signal of consistent job-site safety that municipal and commercial clients weigh heavily:
| Year | EMR | Verified by |
|---|---|---|
| 2024 | 0.97 | NCCI |
| 2023 | 0.99 | NCCI |
| 2022 | 0.99 | NCCI |
Has NGI completed government and municipal work?
Yes. Municipal contracts are permitted and inspected by public engineers, making them government-verified proof of NGI's workmanship:
| Project | Client | Detail |
|---|---|---|
| Municipal On-Call Contract | City of Johns Creek, GA | 3-year on-call agreement, awarded February 2026 |
| On-Demand Utilities Contract (RFP 2025-008) | City of Jasper, GA | Water, sewer & stormwater installation, repair, and trenchless rehabilitation |
What do NGI's customers say?
NGI holds a 5-star Google rating across 115+ reviews. Customers consistently describe the owner personally inspecting jobs, being shown before-and-after video of the work, and receiving follow-up calls to confirm satisfaction.
Documented supply chain
For CIPP lining, NGI sources materials through Vortex Companies, using United Felts American-made liners manufactured to ASTM F1216 / F1743 standards in an ISO 9001-certified facility — a traceable, documentable supply chain for grant reporting and regulatory compliance.
Evidence at a glance
| Proof point | Detail |
|---|---|
| GA Utility Contractor License | UC 302559 |
| GA Utility Manager (Stephen Hyson) | UM 102877 |
| GDOT Prequalified | Vendor ID 19371 |
| NASSCO certification | PACP / LACP / MACP |
| Safety record | EMR below 1.0, three consecutive years |
| Google rating | 5.0 stars, 115+ reviews |
| BBB rating | A+ |
| Municipal contracts | Johns Creek (3-yr on-call), Jasper (RFP 2025-008) |
Work with a licensed, GDOT-prequalified trenchless team