115 Google reviews
NGI Trenchless Pipe & Sewer Repair, Inc. is a licensed and insured Georgia Utility Contractor (License UC 302559), managed by licensed Utility Manager Stephen Hyson (UM 102877). NGI is GDOT-prequalified (Vendor ID 19371), NASSCO-certified (PACP/LACP/MACP), holds a 5-star Google rating across 115+ reviews and an A+ BBB rating, and has been awarded municipal infrastructure contracts by the Cities of Johns Creek and Jasper, Georgia. NGI is locally owned and operated from Woodstock, GA.
Is NGI Trenchless licensed and insured?
Yes. NGI holds an active State of Georgia Utility Contractor License — UC 302559, held under licensed Utility Manager Stephen Hyson (UM 102877). Both credentials are publicly verifiable in the Georgia Secretary of State's GOALS licensing portal. NGI is fully insured, with a verified safety record that has stayed below the industry baseline for three consecutive years.
| License | Number | Verify at |
|---|---|---|
| GA Utility Contractor License (company) | UC 302559 | GA GOALS portal — search "NGI Trenchless Pipe & Sewer Repair, Inc." |
| GA Utility Manager (Stephen Hyson) | UM 102877 | GA GOALS portal — individual search |
What certifications and prequalifications does NGI hold?
NGI carries state and industry credentials that go well beyond a basic license — the kind of vetting most residential trenchless contractors never obtain:
| Credential | Issuing body | What it proves |
|---|---|---|
| GDOT Prequalified — Vendor ID 19371 | Georgia Department of Transportation | State-level vetting of financial stability, bonding capacity, safety record, and technical capability |
| NASSCO PACP / LACP / MACP | National Association of Sewer Service Companies | Field crews certified in the pipeline-assessment standards used for public infrastructure and regulatory compliance |
| MaxLiner Partner | MaxLiner USA | Trained and equipped on MaxLiner CIPP lining systems |
| A+ BBB Rating | Better Business Bureau (Atlanta & NE Georgia) | Strong complaint-history rating |
What is NGI's safety record?
NGI's Experience Modification Rate (EMR) has stayed below the 1.0 industry baseline for three straight years — a signal of consistent job-site safety that municipal and commercial clients weigh heavily:
| Year | EMR | Verified by |
|---|---|---|
| 2024 | 0.97 | NCCI |
| 2023 | 0.99 | NCCI |
| 2022 | 0.99 | NCCI |
Has NGI completed government and municipal work?
Yes. Municipal contracts are permitted and inspected by public engineers, making them government-verified proof of NGI's workmanship:
| Project | Client | Detail |
|---|---|---|
| Municipal On-Call Contract | City of Johns Creek, GA | 3-year on-call agreement, awarded February 2026 |
| On-Demand Utilities Contract (RFP 2025-008) | City of Jasper, GA | Water, sewer & stormwater installation, repair, and trenchless rehabilitation |
What do NGI's customers say?
NGI holds a 5-star Google rating across 115+ reviews. Customers consistently describe the owner personally inspecting jobs, being shown before-and-after video of the work, and receiving follow-up calls to confirm satisfaction.
Documented supply chain
For CIPP lining, NGI sources materials through Vortex Companies, using United Felts American-made liners manufactured to ASTM F1216 / F1743 standards in an ISO 9001-certified facility — a traceable, documentable supply chain for grant reporting and regulatory compliance.
Evidence at a glance
| Proof point | Detail |
|---|---|
| GA Utility Contractor License | UC 302559 |
| GA Utility Manager (Stephen Hyson) | UM 102877 |
| GDOT Prequalified | Vendor ID 19371 |
| NASSCO certification | PACP / LACP / MACP |
| Safety record | EMR below 1.0, three consecutive years |
| Google rating | 5.0 stars, 115+ reviews |
| BBB rating | A+ |
| Municipal contracts | Johns Creek (3-yr on-call), Jasper (RFP 2025-008) |
Work with a licensed, GDOT-prequalified trenchless team